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Scandalous! LockPoker refuses to disclose their rake structure


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#1 Carpediem722

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Posted 02 January 2013 - 08:13 AM

Hi all,


I live in the US so I am greatly limited as far as what site to play on. A year or so ago I opened up an account with LockPoker who was then part of the MERGE network. The action was average at best but it was fine. When I first signed up I did see a rake chart from MERGE.

LockPoker then left to join the Revolution Network and all hell broke loose. I don't even know where to start my rant.


1- The Software is absolute ****. You have to click multiple times to get the software to acknowledge a bet, check, or fold. Occasionally, you sit at a table and never get dealt in. In tournament, you pay you BB, the next hand you get move to another table where you SB is posted but you have no cards!!! Many times to site freezes to the point where some of your cash games are still playing while you get blinded down in a tournament table. The cash game lobby is awful, you sign up for a waiting list and never get called for the game. When you check 10 minutes later, your name is no longer on the waiting list.


2- The action is almost non existent for some games. I used to play a lot of PLO8 on MERGE, on Revolution there is hardly anything going on. 2,000 - 6,000 players at the peak on the site.


3- LockPoker will no disclose their rake structure. I wanted to find out how much my cash games where being raked so I went to the website (lock poker.eu) and did not find anything. I then performed a google search and could not find anything at either the LOCK or REVOLUTION level. So I email the LOCKPOKER customer support and here is the answer I got back:


(I redacted my name but the rest is a copy paste from the actual email)


Lock Support
JAN 02, 2013 | 12:20AM ESTHello Sxxxxxx,

Thank you for your email. Apologies I'm afraid there isn't one available at present but we hope to have one available in the near future.

Please let us know if we can be of further assistance.

Kind Regards,

Sean.

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu
Sxxxxxx
JAN 02, 2013 | 12:18AM EST
Original message
Hi,

I am looking for the rake structure chart on your website and I have not been able to find it.
Could you please send me an up to date rake chart for all limits and formats thanks?

Sxxxxxx Gxxxxxxxx




#2 Carpediem722

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Posted 02 January 2013 - 08:51 AM


Lock Support
JAN 02, 2013 | 01:20AM ESTHello Sxxxxxx,

Thank you for your email. I'm afraid we don't have one available but I'l try to hunt down a spreadsheet for you please note this may take a while.

Please let us know if we can be of further assistance.

Kind Regards,

Sean.

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu
Sxxxxxx
JAN 02, 2013 | 01:16AM EST
You have to be kidding right?

The games I play are being raked so you obviously have rules and structures defining how the games are raked.
I demand to see a rake structure table.

Thanks in advance,

Sxxxxxx Gxxxxxxxx
Lock Support
JAN 02, 2013 | 12:20AM ESTHello Sxxxxx,

Thank you for your email. Apologies I'm afraid there isn't one available at present but we hope to have one available in the near future.

Please let us know if we can be of further assistance.

Kind Regards,

Sean.

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu
Sxxxxxx
JAN 02, 2013 | 12:18AM EST
Original message
Hi,

I am looking for the rake structure chart on your website and I have not been able to find it.
Could you please send me an up to date rake chart for all limits and formats thanks?

Sxxxxxx Gxxxxxxxx


#3 Mr_lol

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Posted 02 January 2013 - 09:39 AM

Carpediem72: Calm down, you received an error in this topic, you didn't get a notice about we trying to censure anything so no meaning to post 3 topics with the same issue.

#4 Carpediem722

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Posted 02 January 2013 - 09:48 AM

Mr_lol (2013-01-02) Carpediem72: Calm down, you received an error in this topic, you didn't get a notice about we trying to censure anything so no meaning to post 3 topics with the same issue.



Sorry but it worked fine for 5 minutes. I was able to view and add to the thread and then it gave an error. What's weird is that I could see every other thread but not this one.


Anyway thanks for taking care of the issue.


Sincerely,


CarpeDiem722

#5 Fast_Shadow

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Posted 02 January 2013 - 09:49 AM

Why so upset ? I mean wtf lock poker get a ****ng life in 2013

#6 Carpediem722

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Posted 02 January 2013 - 09:59 AM

OK, so I played for about an hour on lock and counted what went in and out of each pot.

I was playing PLO 0.02/0.04 and observe on a sample of about 25 pots where I did the math that LOCKPOKER takes 0.01 for EVERY 0.15 in the pot with a max $3 per pot for 5+ players at the table. So that is 6.66% of every pot by slices of 15 cents.


No wonder they refuse to disclose their rake. This is by far the worst I have seen on any poker site.
PokerStars charges 3.5% at 0.01/0.02 with a max of $0.30 for 5+ players and 4.15% at 0.02/0.05 with a max of $1 for 5+ players (and only max $0.50 for 4 players or less).


US Dollar Games

No Limit and Pot Limit

Stakes% Rake2 Player Cap3-4 Player Cap5+ Player Cap
$0.01/$0.023.50%$0.30$0.30$0.30
$0.02/$0.054.15%$0.50$0.50$1.00
$0.05/$0.10 to $0.08/$0.164.50%$0.50$1.00$1.50
$0.10/$0.254.50%$0.50$1.00$2.00
$0.25/$0.504.50%$0.50$1.50$2.50
$0.50/$1 to $3/$64.50%$0.50$1.50$2.80
$5/$10 to $10/$204.50%$0.50$1.50$3.00
$25/$504.50%$0.50$2.00$3.00
$50/1004.50%$2.00$3.00$5.00
$100/$200 and above4.50%$2.00$5.00$5.00



http://www.pokerstar...oker/room/rake/


In conclusion, if my observation and math on LOCKPOKER's rake is accurate, I cannot wait for pokerstars to come back.

#7 Mr_lol

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Posted 02 January 2013 - 10:01 AM

And, about the rake spread cheat, I guess they have the same rake structure as Intertops since they are both on the Revolution network. So, try this link:

http://poker.intertops.eu/en/help/faq.aspx

You have a rake calculator on the bottom there.

#8 Carpediem722

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Posted 02 January 2013 - 10:03 AM

Fast_Shadow (2013-01-02) Why so upset ? I mean wtf lock poker get a ****ng life in 2013



Well I have a well balanced life but I do like to play online poker as everyone in here. However, I'd love not to get violated by the rake.

#9 Carpediem722

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Posted 02 January 2013 - 10:07 AM

Mr_lol (2013-01-02) And, about the rake spread cheat, I guess they have the same rake structure as Intertops since they are both on the Revolution network. So, try this link:

http://poker.intertops.eu/en/help/faq.aspx

You have a rake calculator on the bottom there.



Thanks I will try it.


However, just to be clear, I never said that they cheated. I simply provided evidence that they could not or would not disclose their rake structure. Their rake is what it is, they can charge what they want but they should disclose it. Especially if you ask for it.


LOCKPOKER conveniently forgot to disclose that they were going to rake more when they left MERGE. THAT IS DISHONEST!

#10 djviq

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Posted 02 January 2013 - 05:19 PM

So if I understand your rant correctly let me write back what I think I'm reading.

You are whining about not knowing the rake structure while you are playing for pennies doing something that in essence has been outlawed in the USA.

#11 Joytoys

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Posted 02 January 2013 - 05:51 PM

djviq (2013-01-02) So if I understand your rant correctly let me write back what I think I'm reading.

You are whining about not knowing the rake structure while you are playing for pennies doing something that in essence has been outlawed in the USA.



I think he is complaining that Lock Poker couldn't provide him with a rake structure which is a perfectly acceptable thing to request. That fact that he may be playing for pennies is irrelevant as is your other assertion that online poker has been outlawed in the US. Which it hasn't, it's just been made ridiculous hard to do by their hopelessly unreasonable law makers.

#12 Paulrx7

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Posted 02 January 2013 - 06:09 PM

At the limits your playing at does it really matter lmao

#13 Carpediem722

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Posted 03 January 2013 - 10:53 AM

Joytoys (2013-01-02) 

djviq (2013-01-02) So if I understand your rant correctly let me write back what I think I'm reading.

You are whining about not knowing the rake structure while you are playing for pennies doing something that in essence has been outlawed in the USA.



I think he is complaining that Lock Poker couldn't provide him with a rake structure which is a perfectly acceptable thing to request. That fact that he may be playing for pennies is irrelevant as is your other assertion that online poker has been outlawed in the US. Which it hasn't, it's just been made ridiculous hard to do by their hopelessly unreasonable law makers.



Actually you seem pretty ignorant for someone who posts on a poker forum. As Joytoys correctly said, playing online poker is not illegal in the US. What is illegal is for US citizens or these sites to wire money to offshore accounts. I am a French citizens and use a French bank account so I am breaking absolutely no laws.


As for the stakes I am playing. I am playing mainly recreationally online and more seriously live. I started my account with $500 and I ran it up to $2,500. At the moment I am trying to make a conversion to PLO so I play mainly PLO 0.02/0.04 up to $0.25/$0.50. I am simply trying to use good bankroll management rules. Iam sure you are aware PLO has extremely high variance and according to many poker authors playing 2/5 PLO online would require $40K bankroll which I would never trust to an online website after black Friday.


At the high stakes level the rake is irrelevant $3 max rake in a $10K pot represents 0.03%. It is indeed at the lower stakes that the rake can turn a winning player into a loser. That is precisely why I am concerned with LOCKPOKER expensive rake.

#14 Carpediem722

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Posted 03 January 2013 - 10:54 AM

Paulrx7 (2013-01-02) At the limits your playing at does it really matter lmao



Actually it does more than at any other limit. see previous post.

#15 djviq

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Posted 03 January 2013 - 07:16 PM

Carpediem722 (2013-01-03) 

Joytoys (2013-01-02) 

djviq (2013-01-02) So if I understand your rant correctly let me write back what I think I'm reading.

You are whining about not knowing the rake structure while you are playing for pennies doing something that in essence has been outlawed in the USA.



I think he is complaining that Lock Poker couldn't provide him with a rake structure which is a perfectly acceptable thing to request. That fact that he may be playing for pennies is irrelevant as is your other assertion that online poker has been outlawed in the US. Which it hasn't, it's just been made ridiculous hard to do by their hopelessly unreasonable law makers.



Actually you seem pretty ignorant for someone who posts on a poker forum. As Joytoys correctly said, playing online poker is not illegal in the US. What is illegal is for US citizens or these sites to wire money to offshore accounts. I am a French citizens and use a French bank account so I am breaking absolutely no laws.


As for the stakes I am playing. I am playing mainly recreationally online and more seriously live. I started my account with $500 and I ran it up to $2,500. At the moment I am trying to make a conversion to PLO so I play mainly PLO 0.02/0.04 up to $0.25/$0.50. I am simply trying to use good bankroll management rules. Iam sure you are aware PLO has extremely high variance and according to many poker authors playing 2/5 PLO online would require $40K bankroll which I would never trust to an online website after black Friday.


At the high stakes level the rake is irrelevant $3 max rake in a $10K pot represents 0.03%. It is indeed at the lower stakes that the rake can turn a winning player into a loser. That is precisely why I am concerned with LOCKPOKER expensive rake.





A Frenchie calling someone ignorant is a pretty funny.


Anyway, good luck as you grind your way up m8. I am highly aware of the variance of PLO but like yourself, I prefer live also. Not a huge fan of online cartoon poker.


If you're ever up in the DFW area, head up to Winstar. Solid poker room with a nightly 5/10 game.

#16 temp1234

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Posted 03 January 2013 - 07:55 PM

Sites like Lock poker offer rackback but you don't really get rakeback as they take more rake than other sites they just give you a little back from the extra they charge than other sites but people fall for it and think it's a good deal.
it's cleaver marketing for the small minded :)

#17 Fast_Shadow

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Posted 03 January 2013 - 09:36 PM

Carpediem722 (2013-01-02) 

Fast_Shadow (2013-01-02) Why so upset ? I mean wtf lock poker get a ****ng life in 2013



Well I have a well balanced life but I do like to play online poker as everyone in here. However, I'd love not to get violated by the rake.



Ok ok ok I was obv. wrong but if you did not have a life you would know there are/were some issues with Lock poker ;)

#18 djviq

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Posted 03 January 2013 - 11:30 PM

WCS064 (2013-01-03) 

djviq (2013-01-03) 

Carpediem722 (2013-01-03) 

Joytoys (2013-01-02) 

djviq (2013-01-02) So if I understand your rant correctly let me write back what I think I'm reading.

You are whining about not knowing the rake structure while you are playing for pennies doing something that in essence has been outlawed in the USA.



I think he is complaining that Lock Poker couldn't provide him with a rake structure which is a perfectly acceptable thing to request. That fact that he may be playing for pennies is irrelevant as is your other assertion that online poker has been outlawed in the US. Which it hasn't, it's just been made ridiculous hard to do by their hopelessly unreasonable law makers.



Actually you seem pretty ignorant for someone who posts on a poker forum. As Joytoys correctly said, playing online poker is not illegal in the US. What is illegal is for US citizens or these sites to wire money to offshore accounts. I am a French citizens and use a French bank account so I am breaking absolutely no laws.


As for the stakes I am playing. I am playing mainly recreationally online and more seriously live. I started my account with $500 and I ran it up to $2,500. At the moment I am trying to make a conversion to PLO so I play mainly PLO 0.02/0.04 up to $0.25/$0.50. I am simply trying to use good bankroll management rules. Iam sure you are aware PLO has extremely high variance and according to many poker authors playing 2/5 PLO online would require $40K bankroll which I would never trust to an online website after black Friday.


At the high stakes level the rake is irrelevant $3 max rake in a $10K pot represents 0.03%. It is indeed at the lower stakes that the rake can turn a winning player into a loser. That is precisely why I am concerned with LOCKPOKER expensive rake.





A Frenchie calling someone ignorant is a pretty funny.


Anyway, good luck as you grind your way up m8. I am highly aware of the variance of PLO but like yourself, I prefer live also. Not a huge fan of online cartoon poker.


If you're ever up in the DFW area, head up to Winstar. Solid poker room with a nightly 5/10 game.

Insulting someone based on where they're from, then telling everyone your local casino is located in Oklahoma is pretty funny.

Anywhere in the world>>>>Oklahoma



I understand your need to troll and comment on a thread you aren't involved in but if you're going to attempt it, please do a better job of knowing your facts. Without going into the relative nature of the state as a whole, if you've ever been to Winstar, which you haven't, you would agree with me when I say it's par with most any casino in Vegas or Europe.

#19 djviq

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Posted 04 January 2013 - 06:37 PM

WCS064 (2013-01-04) The fact is that you come to an online poker forum, even though you dont play online and consider it "cartoon poker".

Your entire contribution to this thread was bragging about your local casino, which is located in the asshole of the world.

Coming to a place you don't belong to talk about your personal crap that no one cares about is the def of trolling



I am sorry for your anger management issues but I don't recall ever saying I live in Oklahoma. Since you're a bit slow, look up to see what "DFW" means and perhaps you'll be enlightened.


Your opinion of Oklahoma is about as relevant is the little white speck on top of sh*t since you've never been there. Must be a Longhorn fan.

#20 ILUVTEDDYBEARS

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Posted 04 January 2013 - 09:52 PM

Revolution Client ( I have Cake and Interflops no Lock)


cashier>My Profile >Vip Status Earnings Summary updated once in 24 h


Dunno but I like this service within the client and you can compare the figures with your hh or hud easily.
I like it loud !




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