Scandalous! LockPoker refuses to disclose their rake structure

Hi all,

I live in the US so I am greatly limited as far as what site to play on. A year or so ago I opened up an account with LockPoker who was then part of the MERGE network. The action was average at best but it was fine. When I first signed up I did see a rake chart from MERGE.

LockPoker then left to join the Revolution Network and all hell broke loose. I don't even know where to start my rant.

1- The Software is absolute ****. You have to click multiple times to get the software to acknowledge a bet, check, or fold. Occasionally, you sit at a table and never get dealt in. In tournament, you pay you BB, the next hand you get move to another table where you SB is posted but you have no cards!!! Many times to site freezes to the point where some of your cash games are still playing while you get blinded down in a tournament table. The cash game lobby is awful, you sign up for a waiting list and never get called for the game. When you check 10 minutes later, your name is no longer on the waiting list.

2- The action is almost non existent for some games. I used to play a lot of PLO8 on MERGE, on Revolution there is hardly anything going on. 2,000 - 6,000 players at the peak on the site.

3- LockPoker will no disclose their rake structure. I wanted to find out how much my cash games where being raked so I went to the website (lock poker.eu) and did not find anything. I then performed a google search and could not find anything at either the LOCK or REVOLUTION level. So I email the LOCKPOKER customer support and here is the answer I got back:

(I redacted my name but the rest is a copy paste from the actual email)

Lock Support

JAN 02, 2013 | 12:20AM ESTHello Sxxxxxx,

Thank you for your email. Apologies I'm afraid there isn't one available at present but we hope to have one available in the near future.

Please let us know if we can be of further assistance.

Kind Regards,

Sean.

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu

Sxxxxxx

JAN 02, 2013 | 12:18AM EST
Original message

Hi,

I am looking for the rake structure chart on your website and I have not been able to find it.
Could you please send me an up to date rake chart for all limits and formats thanks?

Sxxxxxx Gxxxxxxxx

US Dollar Games

No Limit and Pot Limit

Stakes

% Rake

2 Player Cap

3-4 Player Cap

5+ Player Cap

$0.01/$0.02

3.50%

$0.30

$0.02/$0.05

4.15%

$0.50

$1.00

$0.05/$0.10 to $0.08/$0.16

4.50%

$0.50

$1.00

$1.50

$0.10/$0.25

4.50%

$0.50

$1.00

$2.00

$0.25/$0.50

4.50%

$0.50

$1.50

$2.50

$0.50/$1 to $3/$6

4.50%

$0.50

$1.50

$2.80

$5/$10 to $10/$20

4.50%

$0.50

$1.50

$3.00

$25/$50

4.50%

$0.50

$2.00

$3.00

$50/100

4.50%

$2.00

$3.00

$5.00

$100/$200 and above

4.50%

$2.00

$5.00

http://www.pokerstars.com/poker/room/rake/

US Dollar Games

No Limit and Pot Limit

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