Online Gamblers Unhappy With Sign Up Verification Process & More

A study has shown that gamblers are unhappy with the online sign up process in the majority of cases. A report by verification specialists Trulioo showed that customer satisfaction for online gambling website sign ups is on the slide in the USA and United Kingdom.

By: Mark Patrickson

The niche results show satisfaction is much lower than in other sectors such as retail and finance.

More than half of potential customers were shown to have abandoned the sign up process through frustration. Due to the high cost of attracting customers in a competitive sector this is a disaster for companies.

Trulioo said in their report:

“More than three-quarters (77 percent) of online gamers claim that the account opening process can ”make or break their future relationship with a brand. However, only 33 percent reported that they were fully satisfied with their experiences creating online gaming accounts over the last two years.”

Daily Fantasy Sports Ruled Illegal in New York

An Albany court has ruled that Daily Fantasy Sports contests amount to illegal gambling in the state of New York. Firms such as FanDuel and DraftKings now face losing one of their most important markets.

The legal wrangling looks to be nothing more than two sides wanting their own way, rather than being objective with the facts.

Back in 2016 Gov. Andrew Cuomo signed a bill into law that paved the way for DFS to operate in a fully legislated environment. Now, a lawsuit brought by four victims of gambling looks to have won the latest battle in this war.

Attorney Neil Murray said:

“We’re very gratified by the decision. We think the integrity of the New York state Constitution has been upheld.”

We await comment by FanDuel, DraftKings, and the state Attorney General Letitia James.

The next round of legal shenanigans will depend on whether or not the case is referred to the higher court in New York state.

First Legal Poker Room to Open in Dallas, Texas

Texas Card House is to open the first legal card room in Dallas, Texas after receiving permission from the City Council.

The company already runs card rooms in Houston and Austin but has faced a 13-month battle to get operational in Dallas after being stonewalled by a group of politicians.

The City Council were about to give their blessing to open but pulled the deal at the last moment. Now, for reasons currently unknown, they have changed their minds and put the deal back on the table.

Gambling is illegal in Texas but a loophole allows poker to run as long as they have licensing from local authorities. The key seems to be that rake collecting is illegal, but players paying an hourly/daily fee and a membership fee is not.

In a city with 7.2 million inhabitants, a safe place to play poker is surely needed. There are enough tales from the old days about Texas road gamblers struggling to get out alive with their money that tell us all we need to know.

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