Daniel Negreanu Apoliogizes for GGPoker as Software Crash Ruins WSOP Opening Night

GGPoker crashed on the first day of their World Series of Poker schedule leaving players angry and frustrated. Events #32 and #33 were postponed until the same time next week after an announcement that a critical bug was discovered.

By: Mark Patrickson

Is GGPoker Security Up to the Job?

When GGPoker says a critical bug has been found players must now be nervous about the quality of their security. This statement offers no real explanation as to what really transpired.

They tweeted:

“The bug was caused by an overwhelming number of players joining The Opener and other side events. The tournament servers were unable to resume due to high loads. We will increase more capacity (we just doubled it) to make sure future events run smoothly.”

They are the fastest growing poker site out there right now. People are talking of their potential to unseat long-time market leader PokerStars. Surely they knew exactly what server capacity is needed to ensure smooth running of the software.

How does a critical bug tie in with not enough server capacity?

As you might expect the response on Twitter was far from understanding.

“You didn’t prep for this we are in 2020 you know? For someone who hosts the WSOP that’s pretty laughable, The fact your given out a $100 tournament money in your words as a “Reward” is also laughable. I wouldn’t want to touch your site after this.”

Daniel Dvoress tweeted that this didn’t sound like a critical bug and preempted the explanation of server failure. Did GGPoker just follow his lead?

The $100 Opener and $1,111 COVID Relief Charity bracelet events were not the cream of the series but even so, this is the World Series of Poker and people expect better.

There was the usual stock apology but this doesn’t bode well for confidence in the rest of the festival. Players are already claiming that they have prior commitments and want a refund.

Suspected Hack

Rumours have already surfaced about the possibility of the site being hacked during the first day of the most prestigious poker series in the world. There’s no way to tell if GGPoker is being truthful with their explanation.

High stakes tournament pro and GGPoker ambassador Daniel Negreanu was quick to tweet his own apology for the mess. It’s kind of funny to see him tweeting about software issues only a week after he had a total meltdown over the WSOP.com software playing up.

A compensation package has already been announced but for many it is too little too late.

We wait to see how many players will refrain from taking part in the festival following this catastrophe. Any events that overlay massively will be a bad sign for the future.


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