GGPoker’s WSOP Disasters Cost Them More Than $1.5million in Compensation

GGPokers disastrous technical problems hosting the WSOP Series has cost them almost $1.5million in compensation payouts to affected players…

By: Andrew Burnett


The opening weekend of GGPoker’s 54 bracelet events fell flat on its face when a server crash saw Event #32, The Opener, and the WSOP Charity Event #33 both postponed.

As we reported at the time, the social media response was less than favourable, one Twitter-using poker player stating: “You didn’t prep for this we are in 2020 you know? For someone who hosts the WSOP that’s pretty laughable. The fact your given out a $100 tournament money in your words as a “Reward” is also laughable. I wouldn’t want to touch your site after this.”

That first session of “critical bug” and “overwhelming number of players” cost GGPoker $368,400 in T$ refunds to 3684 players, with a doubling of the charity money to $177,378 as appeasement for the foul-up.

Hardly the start players were hoping for as the Word Series of Poker moved fully online, and unfortunately for GGPoker things didn’t impress in other areas either.

Payout structures, registration problems and seriously bad technical responses abounded, as Haley Hintze outlined here.

Last weekend, however, it was back to server issues and yet another significant disruption to the WSOP schedule – one that cost the site almost $900,000 in compensation.

Swift and Jaka were only two of more than 8,000 players directly affected by what GGPoker dismissed as ‘load issues’, and Pokerfuse revealed the exact cost of the latest screw-up.

  • Bounty Hunters Main Event $210: 1104 players ($231,840)
  • Bounty Hunters Sunday Special $84: 422 players ($35,448)
  • GGMasters $150: 2804 players ($420,600)
  • Big $50 Day 2: 4140 players ($207,000)

That was in addition to more than $1million in returned entry fees in T$, with the operator tweeting out “We will work hard so that this does not happen again”

It’s not the only major problem to hit the site this month, a well-publicised confiscation of $180,000 from a highstakes pro hitting the headlines.

That led to a public debate on whether or not GGPoker were ‘freerolling’ winning players, allowing them to deposit and lose money, but banning and confiscating funds as soon as they won and attempted to withdraw funds.

Bizarrely, in the midst of a row that saw site ambassador Fedor Holz involved, the German pro stating: ‘This is NOT a scheme to steal from players", GGPoker offered an amnesty to banned players.

They also released a ‘Good pro…Bad pro’ guide to let players know what is expected of them…

With a week of GGPoker’s WSOP ‘experience’ still to go, players are naturally wondering if there are any more unwelcome surprises in store for them.

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